DISCOVER
Explore a curated collection of DESKBEL-powered Properties and meet each Property Host.
BESPOKE · EFFICIENT · UNIQUE
Artificial Intelligence,
tailored for hospitality
partners with your Property to elevate guest experience, strengthen direct business and optimize operations.
ARTIFICIAL INTELLIGENCE
DESKBEL isn't another widget added to your website. It makes your entire digital presence intelligent within one environment.
A premium Property website and a dedicated Property Host: the Hotel’s digital presence, shaped around its identity and connected to supported systems.
YOUR HOTEL. ALWAYS THERE.
One Host.
Every conversation.
The entire stay
Your guests can write, speak or call. They reach the same Property Host — one intelligence that knows your Hotel, understands what you offer and remains with the guest from the first enquiry through direct booking, arrival and throughout the stay.
The guest leads with natural questions. The Host helps with room selection, availability, rates and direct booking; gathers preferences and coordinates dining, Spa and transfers before arrival; supports the stay and provides departure information.
WRITE · SPEAK · CALL
THE PROPERTY'S INTELLIGENCE
PROPERTY HOST
Rooms & rates · Direct booking · Restaurant & Spa · Transfers · Concierge · Destination · In-stay requests
DISCOVER · BOOK · PREPARE · STAY — ONE CONTINUOUS RELATIONSHIP
Telephone channel available with compatible Property telephony integration.
YOUR HOTEL. ITS OWN INTELLIGENCE.
does not replace the Hotel's identity. It amplifies it.
Built around the Property's real world.
DESKBEL structures what the Hotel is, sells and offers, connecting its knowledge, policies, tone, commercial priorities and supported systems to the guest journey.
ROOMS · RATES · POLICIES · DINING · SPA · SERVICES · DESTINATION · BRAND
DESKBEL INTELLIGENCE
Knowledge, commercial logic and operations organised around the Property.
HUMAN HOSPITALITY, WITHOUT ITS LIMITS
DESKBEL does not remove the human touch. It protects it.
Ask freely. Ask privately. Ask as often as you need.
Guests can ask small, personal or sensitive questions without hesitation—at any hour and in the language that feels most natural to them.
DESKBEL reduces cultural and language friction while keeping the Property available. Personal Hotel intervention remains possible whenever it is genuinely needed.
THE TRAVEL NETWORK
Direct Hotel discovery.
Without traditional OTA room commission
DESKBEL connects travellers directly with subscribed Properties and preserves the Hotel–guest relationship.
DESKBEL does not take a traditional OTA percentage from qualifying network-generated room bookings for subscribed Hotels. This does not mean the Hotel stay, payment processing or DESKBEL subscription is free.
Where the Property authorizes it, Direct Booking Advantage can support an eligible direct offer according to the Hotel's own commercial strategy.
MORE THAN A BOOKING APP.
A MORE HUMAN WAY TO TRAVEL.
DESKBEL’s universe.
Always with your guest.
Discover remarkable Properties, plan your trips, book directly and enjoy a more personal hospitality experience — all in one app, powered by DESKBEL.
PLAN
Create trips, save ideas and build itineraries with personalized destination assistance.
BOOK DIRECTLY
Check availability and book directly with the Property, preserving the direct Hotel–guest relationship.
ENJOY YOUR STAY
When you are checked in, DESKBEL.App opens directly into your current Property and its Host — giving you immediate access to dining, wellness, services, experiences and destination assistance.
Speak naturally. Text remains available. Between stays, DESKBEL Home connects you to the wider network.
A VOICE-FIRST TRAVEL COMPANION.
Just talk. DESKBEL takes care of the rest.
A NETWORK OF DISTINCTIVE PROPERTIES.
Lakes, coasts, mountains and cities — all with their own DESKBEL Host.
PLAN EVERY JOURNEY.
Save ideas, organize itineraries and keep everything in one place.
WHEN YOU’RE AT THE HOTEL, YOUR HOST IS IN THE APP.
From restaurant bookings to local experiences, everything you need during your stay.
Same hospitality.
A brighter way to travel.
MANAGE / CREATE / INSPIREYOUR HOTEL. MORE POSSIBILITIES.
AN AI COLLEAGUE FOR YOUR TEAM.
A colleague you can talk to.
YOU TALK.
STUDIO TAKES CARE OF THE WORK.
DESKBEL.Studio is an AI colleague for your Hotel team.
Just talk naturally. Change prices, update menus and opening hours, manage rooms and services, create experiences and send promotions. Studio understands what you need, prepares it for you and asks for approval before anything is published.
No complicated back office.
No programming.
No forms to learn.
Just talk.
SPEAK NATURALLY.
DESKBEL TURNS INTENT INTO ACTION.
Pauses, corrections and everyday language are welcome. Studio turns your request into structured work. WRITE INSTEAD remains available.
- “Change Prosecco by the glass from CHF 10 to CHF 12.”
- “Breakfast finishes at 11 on Sunday.”
- “Change check-in to 3 PM.”
- “Add this treatment to the Spa menu.”
- “Promote a champagne tasting on the terrace tomorrow evening.”
A DEDICATED STUDIO FOR YOUR PROPERTY.
Just talk. Create, manage and promote with ease.
UPDATE IN SECONDS.
Tell DESKBEL what should change. Studio finds the right place, prepares it and asks you to confirm.
FROM AN IDEA TO AN EXPERIENCE.
Talk naturally. Studio turns your idea into a structured promotion and asks only for what is still missing.
BEAUTIFULLY PRESENTED TO GUESTS.
Approved experiences flow directly into your guest-facing digital presence.
CREATE
Create and publish dining experiences, Spa activities, events and special moments in minutes.
MANAGE
Update menus, prices, opening hours, rooms and services — DESKBEL keeps your Property information synchronized.
PROMOTE
Create experiences and promotions for guests and publish them across your digital channels.
INSPIRE
Turn your Property’s character and ideas into memorable guest experiences with AI assistance.
- 01
TALK
Say what you need.
- 02
UNDERSTAND
Studio understands the intent.
- 03
DO THE WORK
Studio finds the right place and prepares the change.
- 04
REVIEW
Your colleague checks the proposal.
- 05
APPROVE / PUBLISH
Your colleague authorizes publication.
Same hospitality.
A brighter way to grow.
YOUR HOST. NOW ON THE PHONE.
Never miss a guest call.
YOUR HOST. NOW ON THE PHONE.
DESKBEL.Phone brings your Property Host to the telephone. Guests can call the Hotel naturally, in their own language. Phone handles common booking requests and makes sure requests that need human attention are not lost.
Room bookings. Restaurant tables. Guest requests.
DESKBEL.Phone is designed to handle essential room and Hotel restaurant booking conversations through your authoritative Property systems. For other requests, it listens, understands and prepares a clear follow-up note with the caller’s request and available contact or stay context.
Reception can review requests in an agenda-style workflow and respond when operationally convenient. Guests can also continue immediately with the same Property Host on the Hotel website for broader concierge assistance.
- Answers when your team is busy.
- Handles essential bookings.
- Turns other calls into actionable requests.
- Your team follows up when needed.
A NATURAL CALL. A CLEAR NEXT STEP.
Guests speak naturally. DESKBEL.Phone responds in their language — English, Italian, French or German.
- “I’d like a room next Friday for two nights.”
- “Can I reserve a table for four tonight at eight?”
- “We’re arriving late. Could someone call me back?”
- “I need something special in the room for my wife’s birthday.”
How Phone works
One conversation. The right next step.
THE GUEST CALLS
- 01
ESSENTIAL BOOKINGS
Room and Hotel restaurant requests are handled through the Property’s authoritative booking systems.
- 02
CLEAR FOLLOW-UP
Requests needing the team become clear follow-up items, with available contact and stay context, ready for reception to review.
- 03
BROADER ASSISTANCE ONLINE
The same Property Host continues on the Hotel website for the wider DESKBEL concierge experience.
Product workflow illustration. Availability of individual booking integrations and the reception follow-up workflow is confirmed during activation; this is not a live interface preview.
INCLUDED WITH DESKBEL
Turn it on whenever you need it.
DESKBEL.Phone can be activated with DESKBEL.Lite and DESKBEL.Pro at no additional subscription cost.
DESKBEL.Lite
10,000 DESKBEL turns / monthPhone and Concierge are available on request at no additional subscription cost. Both use the same included monthly allowance.
DESKBEL.Pro
20,000 DESKBEL turns / monthPhone is available at no additional subscription cost. The larger included allowance gives busier Properties more room for Phone and Concierge conversations.
Phone conversations use your plan’s included guest-turn allowance. Natural telephone conversations can involve more back-and-forth exchanges, so extensive Phone use may consume the monthly allowance more quickly. The usage mechanics are the same for Lite and Pro.
One DESKBEL turn is one guest request and one Property Host response. No separate Phone allowance or different per-turn rate. Additional usage: CHF 29 / 1,000 additional DESKBEL turns.
ASK ABOUT PHONE ACTIVATIONYour Property.
In one conversation.
10–15 MINUTES. JUST TALK.
WE’LL TAKE CARE OF THE REST.
Meet DESKBEL.Onboarding. A simple, guided conversation that gets to know your Property.
Talk naturally, share your website and anything you already have. DESKBEL studies it, organizes your rooms, services, dining, wellness, media and Property identity, then asks only about what is still missing or unclear.
- NO LONG FORMS.
- NO TECHNICAL SETUP.
- NO REPEATING WHAT YOU ALREADY KNOW.
TALK NATURALLY. DESKBEL ORGANIZES THE REST.
Around 10–15 minutes for the guided conversation. Property-specific integrations and implementation follow separately where required.
01 — JUST TALK.
Tell us about your Property naturally. Voice first; typing is there if you prefer.
02 — SHARE WHAT YOU ALREADY HAVE.
Add your website and any useful files — menus, brochures, room information, policies, photographs and more.
03 — WE TAKE IT FROM THERE.
DESKBEL studies what it finds, builds your Property profile and asks only about what is still missing or needs confirmation.
No need to repeat information DESKBEL has already reliably recovered. A few focused questions clarify what is missing, unclear or needs your confirmation.
DISCOVER
DESKBEL studies your existing website and available Property information.
ORGANIZE
Rooms, services, food & drink, wellness, policies and media begin forming one structured Property profile.
CLARIFY
DESKBEL identifies what is genuinely missing or uncertain and asks focused questions.
PREPARE
The resulting Property Authority becomes the foundation for the Property Host and the DESKBEL ecosystem.
- ONBOARDINGbuilds the Property
- STUDIOkeeps it current
- PROPERTY HOSTuses it with guests
- DESKBEL.APPcarries the relationship
A little conversation.
A clear beginning.
FOUNDING PROPERTY OFFER
.Pro
HOSPITALITY INTELLIGENCE TAILORED TO THE PROPERTY, OFFERED AT LAUNCH TO THE FIRST 200 DESKBEL PROPERTIES WORLDWIDE.
CHF 349/month
Onboarding starting from CHF 1,490
Reserved for the first 200 DESKBEL Properties worldwide.
20,000 DESKBEL turns included per month
Additional usage: CHF 29 / 1,000 additional DESKBEL turns
The complete Hospitality Intelligence experience: your Property Host, text and web TALK / voice, ROOM and SERVICE journeys, Hotel and destination intelligence, Cards, concierge, pre-arrival and in-stay continuity, Property-controlled direct booking and DESKBEL ecosystem continuity where applicable.
DESKBEL.Phone — available on request at no additional subscription cost. Phone conversations use your plan’s existing monthly guest-turn allowance; no separate pool is added.
Founding Properties lock in the CHF 349/month DESKBEL.Pro rate while maintaining their qualifying uninterrupted subscription, subject to the agreed service terms.
Join DESKBEL at launch and secure the Founding Property rate before the first 200 places are allocated.
One DESKBEL turn is one guest request and one Property Host response.
GET DESKBEL.Pro →
Standard checkout includes the subscription and base onboarding amount. More extensive implementation is subject to an agreed onboarding offer.
THE DESKBEL.Pro SUBSCRIPTION
It only needs to create or save about CHF 12 a day
CHF 349/month
≈
CHF 12/day
This is the approximate break-even threshold of the Professional subscription. Value can be created as well as saved.
Reduced or redeployed reception workload and 24/7 capacity.
More direct business, reduced unnecessary OTA dependence and recovered enquiries.
Restaurant, Spa, experiences, services and additional guest spending.
ILLUSTRATIVE ECONOMICS
DESKBEL does not need to replace
a reception team to pay for itself
CHF 500 monthly value → CHF 151 above subscription
CHF 1,000 → CHF 651
CHF 2,000 → CHF 1,651
CHF 5,000 → CHF 4,651
Illustrative arithmetic only — not guaranteed savings.
SEE THE OPPORTUNITY
Use your Hotel's own assumptions
DESKBEL SUBSCRIPTION
CHF 349
Professional / month
ESTIMATED MONTHLY VALUE
CHF 841
above subscription
An exploratory calculation based only on values entered by the visitor. It is not a guarantee of results.
PROPERTY-SPECIFIC IMPLEMENTATION
One Signature Intelligence.
Three ways to bring DESKBEL
to your Property
For Properties with a strong existing modern website that meets DESKBEL technical requirements. If reliable or economical integration is not appropriate, DESKBEL Signature is recommended.
The standard DESKBEL route: a complete DESKBEL-powered Property website and Property Host environment tailored to the Hotel's identity, photography, rooms, services, policies and destination.
For complex or non-standard requirements, resorts, multi-Property environments, bespoke workflows or integrations outside the standard framework.
FOUNDING PROPERTY OFFER
.Lite
DIRECT ROOM INTELLIGENCE OFFERED AT LAUNCH TO THE FIRST 200 DESKBEL PROPERTIES WORLDWIDE.
CHF 249/month
Onboarding starting from CHF 990
Reserved for the first 200 DESKBEL Properties worldwide.
10,000 DESKBEL turns included per month
Additional usage: CHF 29 / 1,000 additional DESKBEL turns
Turn your website into an intelligent direct-booking channel. DESKBEL.Lite focuses on natural room enquiries, PMS-connected availability, room eligibility and rates, Room Cards and the direct room booking journey. Essential Property information and a text/web Host help guests book directly, with less OTA dependence.
Concierge service — available on request at no additional cost
Activate DESKBEL Concierge whenever you wish, without increasing your DESKBEL.Lite monthly subscription price. Concierge interactions use the same included monthly guest-turn allowance; activation does not add a separate allowance or unlimited usage.
DESKBEL.Phone — available on request at no additional subscription cost. Phone conversations use your plan’s existing monthly guest-turn allowance; no separate pool is added.
Founding Properties lock in the CHF 249/month DESKBEL.Lite rate while maintaining their qualifying uninterrupted subscription, subject to the agreed service terms.
Join DESKBEL at launch and secure the Founding Property rate before the first 200 places are allocated.
One DESKBEL turn is one guest request and one Property Host response.
GET DESKBEL.Lite →
Standard checkout includes the subscription and base onboarding amount. More extensive implementation is subject to an agreed onboarding offer.
LIVE SIGNATURE AI SHOWROOM
Imagine its intelligence shaped around your Hotel
Aurelio is the Host created for Villa Aurora on Lake Como. Another Hotel receives a different name, voice, knowledge and guest experience—built on the same DESKBEL intelligence.
The showroom demonstrates direct booking, itinerary planning, Hotel services, pre-arrival and in-stay journeys.